Shop Luvoksi Collection at Upto 70% Off + Additional 10% Off* For UPI Payments | Free Express Shipping On All Orders
let's start a conversation about elegance, sustainability, and style.

Contact Us

Have a question or just want to say hello? Reach out to us at any of the below channels - we'd love to hear from you!"

Email
hello@Luvoksi.com
Phone
Mob. +91 9167679997
Office
127, Sarang Street, Mumbai-400003

Let’s talk!

Ask us anything or just say hi πŸ–

+91-9167679997
hello@Luvoksi.com
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HAVE ANY QUESTIONS?

Frequently Asked Questions

Find answers to common questions about our products and policies.

How to order?

To place an order, simply browse our selection of handbags, slingbags, and backpacks, select the item you like, and proceed to checkout. Follow the prompts to provide your shipping and payment details, and complete the purchase.

What are the shipping options?

We offer standard and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 1-2 business days. Please note that shipping times may vary depending on your location.

Can I return my purchase?

Yes, we accept returns within 30 days of purchase. The item must be unused and in its original condition. Please refer to our Returns Policy for more information on how to initiate a return.

Is there a warranty?

Yes, we provide a warranty for our products. The duration and coverage may vary depending on the item. Please check the product description or contact our customer support for more details.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on our website or the courier's website.

Can I cancel my order?

Yes, you can cancel your order as long as it hasn't been shipped yet. Please contact our customer support as soon as possible to request a cancellation.

Do you offer gift wrapping?

Yes, we offer gift wrapping services for an additional fee. You can select the gift wrapping option during checkout.

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal as payment methods. You can choose your preferred payment option during checkout.

How can I contact customer support?

You can reach our customer support team by email or phone. Visit our Contact Us page for more information.

Do you ship internationally?

Sorry, we do not offer international shipping. We are expanding and we will

Still Have Questions?

If you still have questions, feel free to reach out.

Email

Please reach out to us with any questions or concerns.

hello@luvoksi.com

WhatsApp

Our customer service team is here to assist you.

Start chatting now

Phone

Lets connect on phone

+91-9167679997

Office

We're here in case you need

127, Sarang Street, Mumbai-03